Orders are usually shipped within (24/48) hours and are delivered to customers within DHL express. Weetooshop ensures the quality of the packaging used to deliver the goods in perfect condition.
With Weetooshop you can always change your mind: buy your products, try them comfortably at home, and if there is anything you do not like, you can return them. You will get a refund for the items purchased within 48 hours from the moment we receive them at our corporate headquarters.You have 14 days to change his mind and return your purchase.
Returning items is easy: send us an email with the number of your order and the reason for your decision. Send us the product you wish to return with its packing, labels and anti-dust bag, as delivered. Choose the courier you prefer based on cost and reliability (we recommend mail courier services with tracked shipping system) and send the pack to our offices in Bologna (Weetooshop di Marco Massarenti Via A. COSTA n° 8 Calderara di Reno 40012 Bologna ITALY).
Once received the pack, we will check the product integrity and you will get a refund for the entire amount spent (purchased product + shipping fees for delivery to your address).
The return shall be paid by the customer who is fully responsible.
Refunds will be made via Paypal for Paypal payments - For payments with credit card ComNpay the refund will be made by bank transfer within 4 days of receipt of the returned product.
Products returned used or incomplete will not be refunded.
Items delivered after the time limit of 14 days (from the date of delivery) required by law will be refunded but a penalty of € 25 will be withheld from the refund.